Crazy store manager at Giant

I do not know who Giant promotes to store managers or what the procedure is-- but I do know a nut case when I see it.

Recently, while standing in line, an elderly woman collapse,

Now this seems to be a common occurence at this Giant, as the same thing happend last month.

This time, when the woman collapsed, someone in the pharmacy department called 911 and an ambulance showed up.

The crazy thing about this situation, is that the manager berated the clerk for calling 911 and told the clerk, that the next time this happens
the clerk is to contact the office first, for what I guess would be permission to call 911-- meanwhile the fallen customer may die.

What an idiotic system.